You will find a list of authorised Moustache dealers local to you on this page. It couldn’t be simpler: all you need to do is enter your town and post code! ;-{D
We at Moustache Bikes are manufacturers of electric bicycles, but we do not have a factory outlet or a showroom that is open to the public.
All our bikes and accessories are available exclusively from official Moustache Bikes dealers.
Our complete range is featured on our website as well as in our paper catalogue available from our dealers. And of course each store has different models on display or available for test rides.
As we believe that nothing beats personalised advice and an attentive ear when looking for the bike of your dreams, we recommend that you visit one of our authorised Moustache dealers who will be in the best position to guide you through the different bikes in our range.
And who knows, you might also be able to test one of the available bikes so you can make up your own mind! ;-{D
To do this, all you have to do is enter your town to locate the dealer closest to you just here.
Our bikes are delivered to the store in strict accordance with our catalogue listings. We do not produce specific models with option customisations in the factory.
On the other hand, it is possible to have a certain number of options or modifications made to your bike equipment directly in store. Contact your Moustache dealer to find out what options are available and their prices.
When fully charged, the battery life of a bicycle may vary and depends on various factors such as riding conditions (terrain, weather, incline, etc.), the cyclist’s profile and even their riding style.
To help you best estimate the distance over which your Moustache bike can assist you, Bosch has created a range simulator.
The weights of the various models are displayed on our website in the product specifications of each model. The measurements shown correspond to an average observed on size M frames, including the battery and excluding pedals.
Therefore, the given weights may vary slightly (+/-5%) depending on the model and size of the bike.
To learn more about how we look at the weight and dynamism of our bikes, check out here.
The sizes recommended by Moustache for each bike model are shown in the ‘geometry’ section on each product page.
There are 4 sizes of each model: S, M, L and XL. See the attached Moustache size chart.
In general, a user who is between 2 sizes can seek advice from an authorised Moustache dealer in order to choose the most suitable size based on the bike, and the user’s measurements and preferences.
Luggage
All our Moustache luggage racks are approved up to 25 kg, with the exception of the Lundi 27, which is approved up to 27 kg. Our Moustache by Ortlieb bag, available from Moustache dealers, is compatible with all of our luggage racks. Other brands and models are also compatible with our bikes. Please do not hesitate to consult your Moustache dealer for personalised advice.
Luggage rack/mudguard
Within our range, there are mudguard and luggage rack kits that are compatible with some of our non-equipped models: Dimanche 28, Dimanche 29 Gravel and Samedi 27 OFF2.
You will find more information on these products here.
Visit your local Moustache Bikes dealer for prices and to place an order.
Baby carrier/child seat
We recommend the use of approved seat models that attach to the luggage rack.
Our platform racks are approved up to 25 kg and can accommodate different models of child seats, such as those from Hamax, Thule, Polisport and Urban Iki.
Our Lundi 27 is equipped with a MIK HD luggage carrier and is approved up to 27 kg, which makes it compatible with the new generation of ultra-practical MIK baby carriers such as the Urban Iki and Polisport models.
See the attached compatibility sheet.
For personalised advice, please consult your Moustache Bikes dealer.
Bicycle carrier
We recommend using carrier systems which are attached to the tow ball of your vehicle and are compatible with ebikes (due to their weight). In particular, several models are offered by Thule who are renowned for the reliability of their equipment. Our bikes with a PowerTube battery integrated inside the frame are usually compatible with bike carriers whose mounting arms pivot to attach to the seat tube, for example.
For personalised advice, please do not hesitate to contact your dealer who will best be able to guide you on the various products on the market that are compatible with your Moustache bike.
Trailer
To attach a trailer to the rear wheel of your bike, you often need to know the axle system, and the dimensions and thread of the wheel axle so that you can order compatible parts.
For personalised advice, please do not hesitate to contact your dealer who will best be able to guide you on the various products on the market that are compatible with your Moustache bike.
Trailers are strictly prohibited on Speed bikes.
It is also forbidden to use trailers on category 3
and 4 bikes (see page 8). Please note that Moustache Bikes shall accept no responsibility or warranty claims for the use of a trailer. There are many
different attachment systems for this equipment,
each with specific technical characteristics that can
weaken the structure of the bike.
…and what about on Moustache handlebars?
There are, in fact, adapters for paniers specially designed for our Moustache handlebars (for the Lundi 26 and 27, and the Samedi 28). These specific adapters allow you to attach most standard accessories to your handlebars. Find more information on our accessories page.
Please contact your authorised Moustache dealer for prices and to order the necessary part for your bike.
In this particular context due to the sanitary crisis and the unprecedented increase in demand for bicycles, we have been encountering for several months some difficulties related to components supply resulting in longer lead times.
This exceptional situation in our industry has led to an increase in our purchase prices from our suppliers (increase in the cost of raw materials, additional investments to increase capacity, etc.). At the same time, we have also been facing for several months an increase in the costs of maritime transport from Asia.
We are no longer able to absorb the general increase in those costs that is consequently reflected in the recorded public prices.
For more information, we invite you to contact your authorised Moustache dealer.