The best way to secure your electric bike
I AM NOT A BIKE TO STEAL
At Moustache, bikes are designed to make life easier and bring a smile to your face. These are bikes you can always rely on. But it’s no secret that electric bike theft is a significant concern for many riders.
To provide even greater security and protect your bike, Moustache offers various security solutions. All models in the urban and versatile ranges now come equipped with a base level of protection. For enhanced security, additional level 2 and 3 protection packs are also available.
With the “Moustache Protect” program, three key goals are achieved through physical and digital solutions:
Immobilize your bike on the street.
Alert in case of theft.
Recover your bike.
The goal? To keep you smiling, knowing your Smiling Machine will always be waiting for you when parked!
3 LEVELS OF PROTECTION
1-Star Pack
Included with your bike, perfect for quick stops, like a bakery run.
2-Star Pack
Ideal for extended stops in the city, keeping your bike securely attached to a fixed object for hours.
3-Star Pack
The ultimate security with traceability, your digital guardian angel.
These packs can be purchased from your Moustache dealer.
Immobilizing your Bike
For short or long stops.
Securing your electric bike is essential, especially for daily use. Moustache has optimized lock installations with a single key system. Plus, enjoy digital motor locking via your smartphone, providing effortless protection even for very short stops. With these layers of protection, you can fully enjoy every ride with Moustache!
AXA BLOCK XXL LOCK – FOR QUICK STOPS:
Starting from Level 1
The AXA Block lock is built directly into your bike, locking the rear wheel with a single motion and without bending over, thanks to its convenient height position. Using the same key as your battery lock, this lock is perfect for quick stops!
AXA CHAIN LOCK – FOR EXTENDED STOPS:
Starting from Level 2
The AXA ULC 130 chain locks effortlessly to your AXA Block without a key. Delivered with a practical saddlebag for easy transport, this 130 cm hardened steel chain provides optimal security for extended stops, securing your bike to a fixed object. It uses the same key as the AXA Block, making it a practical and efficient choice for longer pauses.
MOUSTACHE SADDLEBAG:
Starting from Level 2
To store your AXA chain with ease, Moustache has designed a convenient saddlebag perfectly adapted to its bikes. Fixed directly under the saddle, the bag is specially designed to hold your chain securely. Thanks to its double magnetic flap, it’s even more intuitive and quick to use, simplifying every ride!
Take advantage of built-in digital protection using your smartphone as a key!
E-BIKE LOCK ANTI-START FUNCTION:
Starting from Level 1
Turn your smartphone into a key with Bosch’s E-Bike Lock anti-start system. This device automatically disables electric assistance when you move away from your bike. With E-Bike Lock, there’s no need for bulky physical keys. Use the eBike Flow app to activate or deactivate the motor assistance effortlessly. It’s the ideal solution for modern, hassle-free security in your daily life!
Get alerts if your bike is stolen
If a theft attempt occurs, all is not lost thanks to the Bosch Connect Module!
This device provides access to three essential features:
Included in Level 3
GPS Tracker
The Bosch GPS tracker is discreetly installed in your bike’s frame. Through a dedicated app, it lets you monitor your bike’s location in real-time. In case of theft, you can instantly locate your bike, track its position live, and alert authorities for quick recovery. Peace of mind guaranteed!
eBike Alarm
Equipped with ultra-sensitive sensors, the eBike Alarm detects any suspicious movements. If triggered, a loud alarm sounds to deter thieves. Connected to your smartphone, it notifies you in real time, allowing immediate action.
Theft Report
In case of theft, real-time location tracking enables a quick response by authorities. Immediately share location details and the characteristics of your bike. With Theft Report, you can easily provide the police with your bike's details and position, ensuring continuous and proactive protection.
Recovering Your Bike
If stolen, your bike can be tracked with the Moustache Code.
This marking system identifies your bike as stolen and provides direct contact if it’s recovered. In France, approximately 150,000 recovered bikes remain unreturned to their owners annually. This system reduces stolen bike resale by using QR code scanning. Since 2024, all Moustache bikes come factory-marked with a Moustache Code. Registration is easy: simply scan the unique QR code to access a virtual “garage” and link your bike to its owner.
If your bike is lost or stolen, anyone finding a Moustache bike can send an anonymous message to the owner by scanning the QR code on the label.
Choosing Moustache means choosing security and peace of mind. These security packs are designed to meet all needs—whether it’s a quick countryside stop or leaving your bike unattended for hours in the city. Explore these solutions and ride confidently, knowing your bike is protected from theft.
Level 1: Included with your bike, perfect for quick stops like a bakery run.
Level 2: Ideal for extended city stops, keeping your bike secure for hours.
Level 3: Ultimate security with traceability, your digital guardian angel.
