What is the Crash Replacement policy?

At Moustache, we know that the unexpected can happen, but we're here to offer you total peace of mind with our "Crash Replacement" policy. Thanks to this policy, you benefit from a breakage right on certain Moustache components, accompanied by preferential rates. Ride with peace of mind, we're with you ;-{D

Components eligible for the Crash Replacement policy:

Moustache Frame and Fork: Warranty duration (5 or 10 years)

Wheel: 5 years

Handlebar: 5 years

Pannier rack: 5 years

Mudguard: 5 years

Enjoy a 40% discount on the purchase price of the concerned parts to keep riding with a Smile!

What are the application conditions?

Your bike must be registered in the virtual garage on the Moustache Bikes website.

Labor and transport costs are not covered by Moustache.

Damages resulting from normal use (excluding competition and transport) are not covered.

To make your Crash Replacement request, please contact your official Moustache dealer store.

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