I AM NOT A BIKE TO BE STOLEN
At Moustache, we design bikes to make your life easier, to make you smile. Bikes you can always count on. We know that electric bike theft is a major concern for many users.
To provide even more security and protect your electric bike, we offer various security devices. All our urban and versatile range models are now originally equipped with a first level of security. We offer the possibility of reinforcing this first level of protection by choosing complementary packs, level 2 and 3!
With this “Moustache Protect” program, we aim for three objectives involving physical and digital solutions:
Immobilize your bike in the street
Alert in case of theft
Find your bike
Our ambition: that you keep smiling when your Smiling Machine patiently awaits you in the street!
3 LEVELS OF PROTECTION
1-star Pack
Standard on your bike, perfect for quick minute-long stops at the bakery.
2-star Pack
Ideal for prolonged stops in the city, when your bike needs to remain unsupervised for several hours, it will be secured to a fixed point.
3-star Pack
Ultimate security with traceability, your digital guardian angel.
These packs can be ordered from your Moustache dealer.
Immobilize your bike
For short stops, as well as long ones.
The security of your electric bike is a priority, especially when you use it daily. To simplify your life, Moustache has optimized the installation of anti-theft devices using a single key. Furthermore, benefit from digital motor locking via your smartphone, for effortless protection, even for very short stops. Fully enjoy your rides with Moustache thanks to these various protections!
AXA BLOCK XXL ANTI-THEFT DEVICE – QUICK STOP:
From level 1
The AXA Block anti-theft device is integrated directly into your bike, allowing you to lock the rear wheel in a single gesture and without having to bend down, thanks to its high position. Using the same key as your battery lock, this anti-theft device is perfect for quick stops!
AXA CHAIN ANTI-THEFT DEVICE – PROLONGED STOP:
From level 2
The AXA ULC 130 chain locks in one click, without a key, to your AXA Block. Delivered with a practical saddlebag for transport, this 130 cm long hardened steel chain offers optimal security for prolonged stops, fixing your bike to a fixed point. Using the same key as the AXA Block, it simplifies the securing of your bike, offering effective and practical protection for extended breaks.
MOUSTACHE SADDLEBAG:
From level 2
To allow you to store your AXA chain easily and have it within reach, we have designed a practical saddlebag, perfectly suited to our bikes. Fixed directly under the saddle, this bag has been specially developed to safely accommodate your chain. Thanks to its double magnetic flap, its use is even more intuitive and quick, making your life easier on every journey!
Benefit from original digital protection on your bike with your smartphone as a key!
E-BIKE LOCK IMMOBILIZER:
From level 1
Turn your smartphone into a key with Bosch's E-bike Lock Immobilizer. This device automatically blocks electric assistance when you move away from the bike. With E-bike Lock, no more bulky physical keys. Use the eBike Flow app to activate or deactivate electric assistance with a simple gesture. It's the ideal solution for modern, hassle-free daily security!
Alert in case of bike theft
In case of attempted theft, not all is lost thanks to the Bosch Connect Module!
This device gives you access to 3 essential features.
Available at level 3
GPS Tracker
The Bosch GPS Tracker is a discreet device installed in your bike's frame. Thanks to a dedicated app, it allows you to track your bike in real time. In case of theft, you can instantly locate your bike, follow its position live, and alert authorities for quick recovery. Peace of mind guaranteed!
eBike Alarm
The eBike Alarm features ultra-sensitive sensors that detect any suspicious movement. As soon as movement is detected, an audible alarm sounds, deterring thieves. Connected to your smartphone, it informs you in real time, allowing you to react immediately. Receive instant alerts and always keep an eye on your bike.
Theft Report
In case of theft, real-time location allows for quick intervention by authorities. Immediately transmit location information and your bike's characteristics. Thanks to Theft Report, easily share your bike's details and its position with law enforcement, thus ensuring continuous and proactive protection.
Find your bike
In case of theft, your bike can be found thanks to the Moustache Code.
This marking system allows your bike to be identified as stolen and for you to be contacted directly if it is found. In France, approximately 150,000 bikes found by law enforcement are not returned to their owners. This solution also reduces the resale of stolen bikes by scanning the QR code. Since 2024, all our bikes are marked as standard during manufacturing with a Moustache Code. Your registration is then very simple: just scan the unique QR code to access a “virtual garage” and associate the bike with its owner.
Because we know that every cyclist's nightmare is having their riding companion stolen! Moustache is redoubling its efforts to find solutions so that your precious bike remains in your possession. For this, in case of theft or loss, anyone who finds a Moustache bike can send a message to its owner anonymously by scanning the QR code displayed on the label.
Choosing Moustache means choosing security and peace of mind. Our security packs are designed to meet all your needs, whether for a quick stop in the countryside or if you leave your bike unattended for long periods in the city. Explore our solutions and ride with complete serenity, knowing that your bike is protected against any attempted theft.
Level 1: Standard on your bike, perfect for quick minute-long stops at the bakery.
Level 2 : Ideal for prolonged stops in the city, when your bike needs to remain unsupervised for several hours, it will be secured to a fixed point.
Level 3: Ultimate security with traceability, your digital guardian angel.
