FAQ
Everything you need to know
Availability / Delivery
Why is there a delay announced on my Moustache bike delivery in 2022?
Dear customers,
In this particular context due to the sanitary crisis and the unprecedented increase in demand for bicycles, we have been encountering for several months some difficulties related to components supply resulting in longer lead times.
This is an extremely delicate situation that we are working on every day.
To this day, the delivery delays are estimated in between 8 to 12 weeks on average depending on the bike model. Our teams are fully dedicated to shorten these delays and we are communicating on a daily basis with our dealers network to respond to your legitimate requests.
We insist that your dealer remains your exclusive point of contact in order to best answer all your questions.
The entire Moustache Bikes team is fully mobilized to produce and deliver high quality bikes as quickly as possible.
Thank you for your understanding.
The Moustache Bikes team
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