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Select a question What about recycling? What about security for my Moustache bike? What tyre pressure should I set for my Moustache? How do I adjust my fork? How do I adjust my shock? When and where should my bike be serviced? What if I lose my key? Where can I find my bike’s key number? Where can I find the serial number? Where can I find the approval certificate for my bike? How are Moustache bikes made? Other
Select a question I can’t identify the problem with my bike I have a problem that requires help from the after-sales service I have a problem with my Bosch battery and/or motor Who should I contact regarding complaints or repairs? Where can I find spare parts? What are Moustache’s warranty conditions? Other
Select a question Why is there a delay announced on my Moustache bike delivery in 2021? Can I buy directly from the Moustache factory? I would like to know if a bike is available When will I receive my Moustache bike? Other
Select a question What compatible accessories are there? Where can I buy a Moustache bike? Where can I see the Moustache range and find out more about it? Which model should I choose? Can I customise a Moustache bike? How long is the battery life? How much does a Moustache bike weigh? Which size should I choose? Other
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