FAQ

The key serial number is the number on the key itself. This number needs to be recorded with your bike because it allows you to order a new key from AXA in the event of loss or theft. The number engraved on your wooden key ring is a Moustache ‘collection’ number. As with a work of art, this shows the total number of bicycles manufactured in our factory for each model since the launch of our brand in 2011. These unique key rings are tailor-made for us by our wood enthusiast friends at [IN’BÔ], our neighbours here in the Vosges mountains.